Frequently Asked Questions

How to use points
You will be redirected to the cart screen when you purchase an item.。
The available points will be displayed. Enter the points you wish to use in the space provided and click the Use Points button.
If it is ready to be used, the point of use will be displayed as shown below.

Once you have confirmed the points to be used, please proceed to the order process.
How do I check my points??
You can check it from My Page.
You can see the points you currently have and how much you have spent on any order in your Order History.
You can view the details of your order by clicking on your order number (a link such as "#0000").
What is the point?
These are points that you can earn when you purchase products on our website.
Points will be awarded based on the amount of purchases and membership rank.
Accumulated points can be used for purchases at 1 point = 1 yen.

*No points will be awarded for points used at the time of purchase.
*Purchase points will be awarded for subscription orders, but cannot be used for regular purchases.

For details, please refer to the Point of Sale Constitution.
Membership Benefits and Usage
membership registration automatically entitles you to benefits according to your membership rank.
If you have not yet registered as a member, please do so here.
Please note that you must agree to the terms and conditions to register as a member.
Do my points expire?
Points are valid for one year from the date of last point acquisition or use.
Please note that points will be automatically invalidated after the expiration date.
How can I use my points?
Points will be awarded for 1% of the purchase price. (When starting Silver membership).
*The point award rate increases according to membership rank and campaigns.

Accumulated points can be used for purchases at 1 point = 1 yen.。
*Purchase points will be awarded for regular orders, but cannot be used for regular discounts.
Points cannot be used.
For regular orders, purchase points will be awarded but cannot be used for regular discounts.

Coupon not valid.
Coupons and points cannot be used together.

For inquiries, please contact

Closed: Saturdays, Sundays, national vacations, summer vacation, year-end and New Year holidays
Hours of operation: Weekdays10:00〜18:00

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