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Frequently Asked Questions

User's Guide

If you have any other questions, please contact us using the form below.

Inquiry Form

Depending on the nature of your inquiry, it may take several days to receive a response. Please understand that we may take a few days to respond to your inquiry.

*Inquiries received on Saturdays, Sundays, holidays, GW, summer vacation, year-end and New Year holidays, and unscheduled holidays will be handled on the next business day or later (weekdays).
*Please note that our business hours may change or we may be closed without prior notice. Please understand that our business hours may change or we may be closed without prior notice.
*Please note that we may not be able to reply to your inquiry due to your environment or spam filtering settings.
*Personal information collected in the event of an inquiry will be handled in accordance with our privacy policy.