distributor SENSE OF HUMOUR Co.)
Store Name SENSE OF HUMOUR ONLINE STORE
Administrative Manager Kenichi Kajiwara
postal code 〒150-0013
Address 3-6-9-2A Ebisu, Shibuya-ku, Tokyo
Contact us

【Customer Center】
Email : support@sense-of-humour.com
Tel : 06-6147-5298 (weekday10:00~18:00/Weekends and holidays off)
*The contact information for inquiries has changed as of Monday, November 14, 2022.
*Please refrain from sending inquiries by direct message on social networking sites.

【SENSE OF HUMOUR actual store】
Tel : 03-6427-0598

www.sense-of-humour.com
selling price The price is shown on each product page. All prices shown include tax.
Fees other than the product price
  • Shipping charges (when the total purchase price is less than 3,000 yen excluding tax)
  • Transfer fee (for bank transfers)
Delivery date Orders will be shipped within 2 to 3 business days after order confirmation. In case of prepayment by wire transfer, we will ship within 2 to 3 business days after confirming payment. For items not in stock, we will ship after receiving the product.
Payment Method Bank transfer, Paypal, credit card payment, Apple Pay, and Google Pay are available. Please use the payment method that best suits your needs.
defective product However, in the unlikely event that you receive the wrong product or a defective product due to an accident during shipping or our mistake, please contact us within 7 days of receiving the product. We will contact you with the return procedure. Upon receipt of the product, we will exchange it for a good one at our expense. If you have any questions or inquiries about the product, please feel free to contact us.
Returns and refunds We do not accept any returns for customer's convenience unless the product is defective. Please click  here for details.
Return Deadline Contact required within 7 days of receipt of goods. (However, only items that appear to be defective in unused condition will be accepted.)
Return postage If the item is found to be defective or damaged during shipping, we will pay the shipping costs for the return.
business day Weekdays except Saturdays, Sundays, national holidays, year-end and New Year holidays, GW, summer vacations, and unscheduled holidays (we may take vacations without prior notice). Orders and inquiries are accepted 24 hours a day, 365 days a year (except for system maintenance, etc.), but orders will be processed and inquiries will be answered on the next business day.