Winter Holiday Notice
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Thank you for your continued patronage.
Our store will be closed during the period below.
Orders can still be placed 24 hours a day during the closure, but product shipments and responses to inquiries will be handled sequentially from Monday, January 6, 2025.
We apologize for any inconvenience this may cause and appreciate your understanding.
■Winter Holidays
|
Holiday Period |
|
Saturday, December 28, 2024 - Sunday, January 5, 2025 |
■Inquiries
|
Inquiry Reception Date |
Response Date |
|
Until 12:00 PM on Friday, December 27, 2024 |
Friday, December 27, 2024 |
|
After 12:00 PM on Friday, December 27, 2024 |
From Monday, January 6, 2025, onwards |
■Shipping of regular products
|
Shipment Date |
Payment Method |
Order Deadline (In-stock items) |
|
To be shipped by Friday, December 27, 2024 |
Credit Card |
Orders placed by: |
|
Bank Transfer |
Payments confirmed by 10:00 AM on Friday, December 27, 2024 |
|
|
From Monday, January 6, 2025, onwards |
- |
Orders and transfers made after the above dates |
■Shipping of Subscription Orders
If your next delivery date is between Saturday, December 28, 2024, and Monday, January 6, 2025, delivery may take longer than usual.
|
Next Delivery Date |
Shipment Date |
|
Saturday, December 28, 2024 |
Friday, December 27, 2024 |
|
From Sunday, December 29, 2024, onwards |
From Monday, January 6, 2025, onwards |
*You can change your delivery date up to 5 days before the next scheduled delivery date through your My Account page. If you wish to change your delivery date during the holiday period, please complete the procedure as early as possible.
■Shipment Status
【Information】
*Around the winter holidays, there may be delivery delays due to bad weather, traffic congestion, or restrictions on air cargo loading.
*If there are insufficient or incomplete telephone number or address details, shipments may be delayed for confirmation.
*If multiple items are ordered at the same time, all items will be shipped once they are all available.
*For some remote islands and other regions, your requested delivery date and time may not be available.
*Please note that if there is a large number of orders and inquiries, it may take longer than usual to respond after the holidays.
*Please note that depending on the content of your inquiry, even if received within the year, a response may not be provided until after the holidays.
【About Bank Transfers】
*If you select bank transfer, your order will be shipped after we confirm your payment.
Please make sure to transfer funds using the name of the person who placed the order.
*If we are unable to confirm your bank transfer payment by 10:00 AM on Friday, December 27, 2024,
we will arrange for shipment after payment confirmation from Monday, January 6, 2025, onwards.