Winter Holiday Notice

Thank you for your continued patronage.

Our store will be closed during the following period.

Orders can be placed 24 hours a day during the holiday period, but shipping and inquiries will be handled in order from Thursday, January 4, 2024,

We apologize for any inconvenience this may cause and thank you for your understanding.

We apologize for any inconvenience this may cause and thank you for your understanding.

■Winter holidays

period of absence

Friday, December 29, 2023 - Wednesday, January 3, 2024)

■Contact Us

Inquiry Reception Date

Date of service

Thursday, December 28, 2023, 6:00 p.m.

Thursday, December 28, 2023

Thursday, December 28, 2023 at 18:00 or later

Thursday, January 4, 2024 or later
Supported sequentially

■Shipping of regular products

Shipping Date

Payment Method

Order due date (products in stock)

Shipped by Wednesday, December 27, 2023

credit card
Various Pay

Order Date:
Wednesday, December 27, 2023, 12:00 p.m.

bank transfer

Order Date:
Until 11:59 p.m. on Tuesday, December 26, 2023
Date of transfer:
Wednesday, December 27, 2023, 10:00 a.m.

After January 5, 2024 (Friday)
Shipment in order

-

Orders and transfers after the above dates

■Shipment status of your parcels

Sagawa Express Parcel Inquiries

Yamato Transport Package Inquiries

【Information】

   *Delays in delivery may occur before and after winter vacations due to traffic congestion, air cargo loading restrictions, and other reasons.
 *Please note that there may be a delay in shipping if your phone number or address information is missing or incomplete, as we need to verify your information.
 *If you order multiple items at the same time, we will ship them as soon as all the items are ready.
 *Please note that we may not be able to accept your requested date and time in some areas, such as remote islands.
 *Please note that we may take longer than usual to respond to orders and inquiries received after the holidays,
  Please understand that it may take longer than usual to respond to your order after the holiday.

【About bank transfers】

   *If you choose bank transfer, the product will be shipped after we confirm the payment.
  Please make the bank transfer in the "name of the person who placed the order"
 *If we do not receive confirmation of bank transfer payment by 10:00 AM on December 27, 2023 (Wed.), the order will be shipped on January 5, 2024 (Fri.),
  If we do not receive confirmation of payment by 10:00 AM on Wednesday, December 27, 2023, the order will be shipped on or after Friday, January 5, 2024, as soon as we receive confirmation of payment.