Notice of Summer Holidays

Thank you for your continued patronage.

Our store will be closed during the following period.

Orders can be placed 24 hours a day during the holiday period, but product shipping and inquiries will be handled in order from Thursday, August 17, 2023.

We apologize for any inconvenience this may cause and thank you for your understanding.

■Summer holidays

period of absence

Friday, August 11 - Wednesday, August 16, 2023

■Contact Us

Inquiry Reception Date

Date of service

Until 6:00 p.m. on Thursday, August 10, 2023

Thursday, August 10, 2023

After 18:00, Thursday, August 10, 2023

After August 17, 2023 (Thu)降
sequential support

■Normal Shipping

Shipping Date

Payment Method

Order due date (products in stock)

Shipment by Thursday, August 10, 2023

credit card
Various Pay

Order Date:
Until 09:30, August 10, 2023 (Thu)

bank transfer

Order Date:
Until 23:59, Wednesday, August 9, 2023
Date of transfer:
Until 09:00, August 10, 2023 (Thu)

After August 17, 2023 (Thu)
Shipment in order

-

Orders and transfers after the above dates

■Regular Course Shipping

If the next scheduled delivery date is between Friday, August 11, 2023 and Thursday, August 17, 2023, please allow more days than usual for delivery.

Next scheduled delivery date

Shipping Date

Friday, August 11, 2023

Until August 10, 2023 (Thu)

After Saturday, August 12, 2023

After August 17, 2023 (Thursday)
Shipment in order

*If you wish to change the delivery date during the holidays, please do so through My Page as soon as possible.

■Status of your shipment

Sagawa Express Parcel Inquiries

Inquiries about Yamato Transport packages

【Information】

 *Delays in delivery may occur before and after summer vacation due to traffic congestion, air cargo loading restrictions, and other reasons.
 *Please note that there may be a delay in shipping if your phone number or address information is missing or incomplete due to confirmation.
 *If you order multiple items at the same time, we will ship them as soon as all the items are ready.
 *Please note that we may not be able to accept your requested date and time in some areas, such as remote islands.
 *Please note that if we receive many orders and inquiries, it may take us longer than usual to respond to them after the holidays,
  Please understand that it may take a few days longer than usual to respond to your order after the holiday.



【About bank transfers】

 *If you choose to pay by bank transfer, the product will be shipped only after we confirm receipt of payment.
  Please make the bank transfer in the "name of the person who placed the order"
 *If we do not receive confirmation of payment by 10:00 AM on August 10, 2023 (Thursday), the order will be shipped on August 16, 2023 (Thursday),
  If we are unable to confirm payment by bank transfer by 10:00 AM on Thursday, August 10, 2023, we will make shipping arrangements as soon as we receive confirmation of payment on or after Wednesday, August 16, 2023.

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