Cancellation policy

About subscription purchases

  • The subscription is automatically renewed after the second subscription, and can be changed, suspended or cancelled at any time.
  • There are no restrictions on the number of subscription periods. You can cancel your subscription via My Page, by phone or email.
  • Please note that changes or cancellations must be made at least one week before the next scheduled delivery date.
  • If the application is made after 12 noon or on a holiday, the product will be shipped on the next working day at the earliest.
  • Please note that the delivery cycle does not confirm the date of shipment or the delivery date.