SENSE OF HUMOUR products are free of petroleum-based surfactants, mineral oil, preservatives, tar-based colorants, synthetic fragrances, rinsing agents, animal-derived ingredients*, silicone, parabens, and ingredients formerly designated as dangerous.
Our goal is to create products that are truly safe to use by carefully selecting high-quality ingredients with minimal use of additives that are harmful to the body or cause allergic reactions.
* Quadruped

Although the product contains natural ingredients with antiseptic properties, it should be used continuously after opening and should be used up as soon as possible within 12 months.

Avoid high temperatures, high humidity, and direct sunlight, and store in an upright position, not overturned or upside down.
Since natural ingredients and essential oils are used, the contents may harden if stored below room temperature. This is not a quality problem, so please allow the product to return to room temperature before use.
When the temperature of Dewy Shimmer Whip rises, the oil content of the cream tends to separate. Please store in a cool, dark place as much as possible.

We are sorry, but we do not provide samples only. Product testers are available at the stores that carry our products. If you have any problems in selecting products, please feel free to contact us for consultation. Please feel free to contact us.
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However, some women are sensitive to fragrances during pregnancy, so if a fragrance makes you feel unwell, please refrain from using the product.
Dewy Elixir Oil should not be applied directly to the skin or body during pregnancy or lactation (but may be applied to the ends of the hair). Although there is no known medical evidence, there is a possibility that essential oils absorbed percutaneously may enter the infant's mouth via breast milk.

Babies' skin is very sensitive. Even commercially available baby soaps should not be applied directly to the skin. Our shampoo can also be used, but avoid direct application to the skin at first, and dissolve it in hot water until the skin gets used to it. If there are no problems, apply a small amount of shampoo lathering in the palm of your hand.

SENSE OF HUMOUR products do not contain preservatives. Natural ingredients with antiseptic and antibacterial properties are used to enhance the overall antiseptic effect.

Since most of our products are made with 100% natural ingredients and do not contain synthetic emulsifiers, the ingredients may precipitate or separate over time in storage. Please shake well before use.
Also, when the temperature in the storage area of Dewy elixir oil is low, the contents tend to solidify due to the properties of essential oils and vegetable oils. This is a characteristic of natural ingredients and does not pose a quality problem.

Once opened and exposed to air, the product begins to oxidize. Since the product is exposed to air every time the lid is opened and closed, the fragrance and texture may change. We hope you understand that this is also a characteristic of products that use many natural raw materials.

Please contact us as soon as possible if you wish to cancel your order, as it will be reflected in our shipping system as soon as possible after the order is confirmed. Please note that once the order has been shipped, it cannot be cancelled. Please note that our logistics system is subject to change.

Yes. You can specify any time after 2 business days from the date of your order. Please enter it in the "Request" field in the cart. Please note that we may not be able to accept delivery date/time requests or changes after an order has been placed, as they are reflected in our shipping system as soon as possible after an order has been placed. Please note that delivery delays may occur due to natural disasters, pollution, or force majeure.

We do not accept changes or additions to an order after it has been confirmed. Please cancel your order and place a new order. Please note that we cannot accept cancellations if your order has already been shipped.

We are sorry, but we do not accept changes in payment methods once an order has been placed. Please cancel your order and place a new order. Please note that we cannot accept cancellation if your order has already been shipped.

Since orders are reflected in our shipping system as soon as possible after they are placed, shipments are basically made on a per-order basis, but if the delivery address is the same, the items may be automatically included in the same package. If shipping charges are incurred for any of your multiple orders, we will confirm the charges with you.

If you do not receive an email from us, the reasons may be as follows
(1) It is being treated as junk mail.
There is a possibility that your e-mail system is automatically treating SENSE OF HUMOUR e-mails as junk mail. Please check your spam folder.
(2) The spam mail function has been set to prevent reception.
If you are using an anti-spam function on your cell phone, you may not be able to receive SENSE OF HUMOUR emails. The domain for SENSE OF HUMOUR e-mails is "@sense-of-humour.com".
Order confirmation e-mails and various e-mail magazines will also be sent via the above domain name, so please make sure you have the above domain name set to receive them.
(3) Your registered e-mail address is incorrect.
Please send us your correct e-mail address to info[at]sense-of-humour.com. Please convert [at] to an at mark before sending.

As of April 2020, we will be going paperless, and starting with shipments on or after April 9, 2020, delivery slips and receipts will no longer be enclosed and will be available for download online. You can download them from "My Page" on the email you receive with your shipment. You can edit the address and the proviso of the receipt on the My Page. If you download the receipt again, "Reissue" will be printed on the receipt. The amount of the receipt cannot be changed.

If the payment method is "Cash on Delivery", the delivery slip from the shipping company is the official receipt, and we will not issue a receipt.
*Receipts issued by shipping companies are not invoice-compliant.
Please contact the shipping company for details.

If you need an invoiced document, please use the delivery note available for download on My Page.

Please contact the store where you purchased the product for information on returning or exchanging your purchase.

We offer wrapping materials that you can wrap yourself, or we offer a wrapping service that we can tailor to your order.

here for more information about our wrapping service.

We also offer pre-wrapped kits for sale at the same time.

Click here for pre-wrapped kits

Please note that we do not offer noshi (gift wrapping) services. We apologize for any inconvenience caused.

Only one delivery address is allowed per order. If you wish to have your order sent to multiple destinations, please place separate orders for each.

With the exception of some items, we also ship internationally. We ship by EMS of the post office. Shipping costs are automatically calculated when you enter your shipping address. Depending on the destination, customs duties may apply. Customs duties will be charged to the recipient.

Due to the spread of the new coronavirus, there have been significant delays in air shipments. It may take several weeks after shipment for delivery. Please check the post office website for the latest EMS shipping status.

Products not available for international shipping: Dewy Elixir Oil

If you have not received your order within one week after receiving the "Shipping Notice" e-mail, please contact us

We apologize for the inconvenience. We apologize for the inconvenience, but please contact us from here.When you do so, please provide us with your order number.

We regret to inform you that once an item is returned, it is automatically cancelled and cannot be re-shipped. We apologize for the inconvenience, but we ask that you place another order for the item(s) you wish to order.

We regret that we cannot accept returns or exchanges due to customer reasons, such as not liking the fragrance or the feel of the product./p>

To confirm your identity, you must register an email address that can be used. Please prepare your unregistered e-mail address and register it again on My Page.

You can reset your password by clicking "Click here to reset your password" on the My Account login page.

At the bottom of every SENSE OF HUMOUR newsletter and email announcement you receive, there is a link that says, "If you would like to unsubscribe from our email newsletter, please click here."
You can unsubscribe by accessing the link.
Alternatively, you can send us an email here to unsubscribe from our newsletter.

No.You can order as a guest without registering as a member.
However, if you register as a member, your future orders will be even easier. You will be able to save your personal and shipping address information and view your order history. You will also receive our newsletter, invitations to events, etc.

After logging in to My Account, click on "Add Address" to add your shipping address.